This is a translation provided for your convenience. In the event of any discrepancy, the French version prevails.
These Terms and Conditions of Sale (hereinafter the “Terms”) govern the contractual relationship between BJJ LAB and any person making a purchase on the website bjjlab.fr (hereinafter the “Customer”). Placing an order on the website implies full and unreserved acceptance of these Terms.
Article 1 – Seller’s identity
Thibaut Geoffroy, sole trader (micro-entrepreneur) operating under the trade name BJJ LAB
Registered address: 48 rue des Roncettes, 28200 Saint-Denis-Lanneray, France
SIRET: 918 243 080 00028
Email: bjjlaboratoire@gmail.com – Phone: +33 7 59 86 51 19
VAT: VAT not applicable, article 293 B of the French General Tax Code
Article 2 – Products
The products offered for sale are food supplements. They are described and presented as accurately as possible. Photographs and visuals illustrating the products are not contractually binding and do not engage the seller’s liability. Products are offered while stocks last.
Food supplements are not a substitute for a varied and balanced diet or a healthy lifestyle. Do not exceed the indicated daily dose and keep the product out of reach of children. The product is not recommended for pregnant or breastfeeding women, teenagers or children, and contains caffeine. If in doubt, the Customer is advised to seek the opinion of a healthcare professional.
Article 3 – Prices
Prices are shown in euros. VAT not applicable, article 293 B of the French General Tax Code: the prices displayed are the final prices to be paid. Delivery costs are shown separately before the order is confirmed and are added to the price of the products. The seller reserves the right to change its prices at any time, it being understood that products are invoiced at the prices in force when the order is confirmed.
Article 4 – Orders
The Customer selects the products, confirms the cart, enters delivery and billing details, chooses the delivery and payment method, then confirms the order. Confirmation of the order, after acceptance of these Terms, constitutes the conclusion of the contract of sale. A confirmation email summarising the order is sent to the Customer. The seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute concerning payment for a previous order.
Article 5 – Payment
Payment is made online at the time of ordering, by card via WooPayments (Stripe technology) or via PayPal. Transactions are secure and encrypted; banking details are sent directly to the payment provider and are never stored by the seller. The order is only considered effective once the relevant payment centres have confirmed their approval. The seller remains the owner of the products until the price has been paid in full.
Article 6 – Delivery
Products are delivered to the address given by the Customer when ordering, via Colissimo (La Poste) or any other carrier offered on the website. Delivery times are given as an indication. In accordance with article L.216-1 of the French Consumer Code, if no date is indicated, the seller delivers without undue delay and no later than 30 days after the conclusion of the contract.
In the event of late delivery, the Customer may, under the conditions of article L.216-6 of the French Consumer Code, terminate the contract if delivery does not take place within a reasonable additional period. The Customer is advised to check the condition of the parcel on receipt and to report any problem (damaged parcel, missing product) as soon as possible.
Article 7 – Right of withdrawal
In accordance with articles L.221-18 et seq. of the French Consumer Code, the Customer has 14 days from receipt of the order to exercise the right of withdrawal, subject to the exceptions set out in article 8.
How to exercise this right, return items and obtain a refund is detailed on our Returns & Refunds page, which forms an integral part of these Terms.
Article 8 – Exception to the right of withdrawal
In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for goods which, once unsealed after delivery, cannot be returned for health protection or hygiene reasons. Consequently, any product whose packaging or safety seal has been opened or broken cannot be returned or refunded. The right of withdrawal remains applicable to products returned new, unopened and unsealed, in their intact original packaging.
Article 9 – Legal guarantees
Independently of any commercial warranty, the Customer benefits from the legal guarantee of conformity (articles L.217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code). Under these guarantees, the seller replaces or refunds non-conforming or defective products, as appropriate. For any claim, the Customer contacts the seller at bjjlaboratoire@gmail.com.
Article 10 – Liability
The seller cannot be held liable in the event of misuse of the products, failure to follow the recommended doses or contraindications, or for damage resulting from an external cause (force majeure, act of a third party). As the products are food supplements, they are in no way medicines and cannot replace medical treatment.
Article 11 – Personal data
Personal data collected in connection with the order is processed in accordance with our Privacy policy, to which the Customer is invited to refer.
Article 12 – Intellectual property
All elements of the website bjjlab.fr are protected by intellectual property rights and remain the exclusive property of the seller. Any unauthorised reproduction or use is prohibited.
Article 13 – Mediation and dispute resolution
In accordance with articles L.612-1 et seq. of the French Consumer Code, a consumer Customer may use a consumer mediator free of charge to resolve a dispute amicably. BJJ LAB’s membership of a consumer mediation scheme is in progress. The full details of the appointed mediator (name and website) will be added here as soon as this membership is finalised. The Customer can also use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr
Article 14 – Governing law
These Terms are governed by French law. In the event of a dispute that cannot be resolved amicably, the French courts shall have sole jurisdiction. A consumer Customer may bring proceedings either before one of the courts with territorial jurisdiction under the French Code of Civil Procedure, or before the court of the place where they lived at the time the contract was concluded.
Last updated: July 2026.
